All about the famous Diwan-i-Khas in Fatehpur Sikri
- Diwan-i-Khas, or more popularly known as the Hall of Private Audience, is located in the northeast corner of the royal complex, constructed with a massive and splendidly carved pillar in the centre.
- There is a central platform that is attached to the pillar. This is believed by many to be the seat of the powerful Mughal emperor with the diagonal galleries the seat of the nobles and ministers entertained in the court.
- However, there are others who believed that because the galleries were too narrow to house all the courtesans and ministers at once, the building actually served as the storehouse for the valuable treasures of the royalty including gems and jewels that were inspected by the Emperor himself.
- According to the historian Abul Fazl, the Mughal ruler Akbar had three treasuries located close to each other and only one among them was used to store the priceless possessions.
- As this building is nearby the ‘Ankh Michauli’ or the storehouse of gold and silver, it is widely believed to be the treasury for jewels.
- There are four double-storeyed facades in this square red sand stone structure. You will find no huge dome or superstructure here typical of Islamic architecture but four impressive kiosks at every corner of the building that are octagonal-shaped, crowned by a circular dome with an inverted lotus mounted on the top elevating the overall height of the structure.
- The interior arrangements are unique in design. The main hall comprises an elegantly designed capital constructed by linking 36 brackets emerging from the pillars in three tiers that are circularly shaped. The building isn’t known for ornamentation unlike other Islamic architecture around the world. However, the imposing situated in the centre is definitely one of the towering examples of the Mughal architecture.
How has COVID-19 changed Business or Corporate Travel?- Part 3
The third part of the blog gets more interesting as we discuss another key parameter that will have a huge bearing on the how business or corporate travel will be conducted in the near future. Did we mention safety hygiene? Hygiene, both personal and communal, and in everything we do, has turned out to be a life-saving virtue throughout the pandemic, in addition to maintaining social distancing and equipping ourselves with a proper safety gear. Not surprisingly, customers will display a greater sense of loyalty towards hotel and restaurant brands that practise hygiene religiously, in line with the already existing safety standards and protocols.
Duty-of-care policy:
Now, if you are a corporate or business travel manager, you are in for a spot of bother. The duty-of-care policy adopted by a company is traditionally a documentation of the safety protocols required to protect the welfare and well-being of the employees and staff during business travel. The company has a moral responsibility to safeguard their employees against COVID-19 and other impending virus infections in the future via the duty-of-care policy, and more importantly ensure the employees are fully compliant with the guidelines prescribed.
The travel manager, therefore, has to ensure that majorly hygiene does the talking in the selection of travel vendors including hotels, restaurants , cabs, etc. No longer will cost control alone dictate terms in the selection criteria, but also safety, in addition to other factors such as risk assessment and compliance. It goes without saying that traveller safety, along with comfort, can directly impact productivity at the end of the day. This also includes avoiding travelling in jam-packed planes and overcrowded airports. The firm should also guarantee medical response and security of the employee in the wake of an emergency, well aware of the potential risks. All said and done these are tough times if you are a business owner, and both caution and care must be exercised in order to protect the safety interests of your travelling employees.
How has COVID-19 changed Business or Corporate Travel?- Part 2
Most travel management pundits predict that domestic travel will pick up faster than international travel, although this small rate of increase will be triggered only by the current economic situation. It is seen that domestic travel had recovered fully in two to three years in the previous economic slumpdown. Most businesses are expecting air travel to normalize, and this is evident from the increasing air travel bookings in the US, the most severely pandemic-hit country, in the period between June and July.
There are many mid-and senior-level executives in several corporate companies, particularly in the area of travel, finance and entertainment, who feel that business travel will resume no sooner than lockdown restrictions are relaxed, as Zoom meeting, and other virtual conferencing tools aren’t just good enough where human touch is of utmost essence. Mergers and acquisition, worth billions of dollars, are at stake and to set them in motion, requires more than meeting the eyes with clients, colleagues, investors and project sponsors. Logistics are very much in the scheme of things if key corporate events have to be conducted offline. Virtual summits, as most industry experts put it, are clearly rudderless without personalized call-to-action. There are many companies that have hired travel managers, and expecting the shutdown restrictions to be lifted to resume business travel. Amongst those who will be the first to hit the road include management consultants and VCs expected to revive the fortunes of the companies hit by pandemic-caused recession.
Corporate travel is slated to rebound at least by 50 percent same time next year, but conferences, industry summits, meet-ups and conventions may require more time to jump back than one may expect. It is to be noted that business or ‘bleisure’ travellers, as they are called due to the combination of business and leisure contribute the most to the travel sector as historically they have never been price-sensitive unlike leisure travellers. This seemingly justified optimism could even raise hotel rates and airfares in the same period.
Tourism sector is key to revival of Indian Economy: From the founder’s desk – Part 2
Now, let us view the scenario from another angle employment. The central tourism ministry mentions that tourism, either directly or indirectly, accounts for the employment of almost 90 million people. Add to this the 100 million-odd people who are employed in the travel sector and you can understand its significance. Now here’s the bad news: 20 million jobs can be put to immediate risk if the travel sector fails to come out of this dire situation, while some experts estimate it a notch higher at 50 million.
Kerala, as discussed in the previous blog, churned out INR 28,000 crore from foreign and domestic tourism in 2018. Tourism contributed to a quarter of the state’s employment figures. The same rings true for Kashmir, Sikkim, Goa and Rajasthan. Not to mention Tamilnadu (that is manufacturing-focussed) and Uttar Pradesh (mainly an agrarian economy) depending on tourism for revenue. The two added up to more than a third of India’s total tourist visits in 2018.
This is the story in most states that are dependent upon the travel sector. As for Kerala, the current situation can prove havoc for specific regions and districts. And Kashmir, Uttarakand, Bihar and Rajasthan are no different as per some ground reports. Reports show that 95 per cent of hotels and guest stays, and almost 80 per cent of tour operators are closed temporarily citing losses. Needless to say, more number of people will be actually affected by the ongoing economic crunch fuelled by lockdown after lockdowns than the pandemic.
There have been several unsuccessful attempts in the past to kick-start tourism, thanks to the growing COVID-19 cases in most states of India. I feel there has to be an integrated effort at the policy-making level both by the Central and state governments as well as by the stakeholders and industry participants to revisit the long-term perks of reviving the travel and tourism sector. The sector has to be viewed as an integral part of the bigger economic and social ecosystem. All said and done I admit that there are few man-made complications that hamper the mobility of people and transport system. We will continue our musings in the next part of the blog series.
Health safety protocols for Tour Operators
A growing travel trend that is fast catching up post-COVI9-19 is private trips and hotel stay and experience that puts isolation above everything else. For those who cannot afford to buy such experiences, travel and tour operators are coming up with novel ways, in addition to the usual social distancing and advanced cleaning and hygiene procedures, that are actually much safer than you imagine. This said it is important that guests, suppliers and staff follow the strict guidelines and modalities as laid down in the COVID-19 safety guidelines.
Group travel when done right actually offers travellers with their own bubble, where they can relax and leave the rest to their guide. Emperor Traveline is a trusted travel brand, and that is the biggest advantage in this new world gripped by the COVID-19 marked by stringent safety and hygiene standards. We offer great assurance for our customers and the pandemic proved to be an opportunity to differentiate ourselves from the rest. We have also developed COVID-19 health and sanitizing guidelines to show that we are compliant.
Guidelines are in place for social distancing, staff training on sanitization and the use of hand sanitizer and masks by guests and staff. We also oversee the safety and health practises of restaurants, hotels and other suppliers to assure our customers that they are fully compliant with the protocols and all local health regulations. We developed these guidelines in collaboration with member companies and build upon our resources and standards from the WHO, IMRC, CDC and protocols of the state government.
We have had an open eyes and ears to the growing concerns of our customers on the health and safety guidelines for tour and travel post-pandemic. With the support of our member organizations and partners, we ensure our customers a safe and secure travel in compliance with the safety policies and all local health rules.
Travel Industry will reach pre-pandemic levels by 2023 – Part 2
The travel industry is witnessing a new low, with the major reason being extremely low fares in the country, approximately 50% of the global average maintenance cost. It is widely expected that the government will lower the tax on ATF or at least introduce GST into it, and also bring down the airport fees as something that will revive the fortunes of the sector.
The logistics industry had performed well, particularly air cargo. However, the pandemic has affected the cargo movement too. The government is likely to remove bottlenecks such as the tax on fuels which is also expected in the case of aviation. But perhaps the best lesson that the pandemic has had for businesses, big or small, is the adoption of digital technology and how they can use it to scale up the existing capacity.
Businesses that are short of resources and revenues must know to how to give the best response to unpredictable market conditions. Economy of operational costs and optimizing efficiency is the key to running enterprises, and only technology can make it happen.
The crisis has also transformed the way work is done. ‘Work from home’ or ‘WFH’ is the ‘new normal’ offering the freedom to hire bright talents from anywhere globally. This also means reduced headcount whilst offering a better work-life balance. It is a helpful step towards facilitating greater participation of the fairer sex as well as the social inclusion of the differentiately abled.
Kerala, for instance, one of the most important tourist destinations in India, is also a growing IT powerhouse that can drive global business transformation and business process management in the travel and hospitality sector. The state is also looking to upgrade its higher education capacity by encouraging teachers to upskill their knowledge and universities to foster digital transformation in the administration area.
Travel Industry will reach pre-pandemic levels by 2023 – Part 1
The world has been reeling down under the weight of COVID-19 or the Novel Corona Virus, as businesses struggle to pick up post-outbreak of the deadly pandemic crisis. The travel and hospitality sector by far has been the worst hit sector. Experts opine that for the travel sector to revive its fortunes, it should put technology at the heart of operation. And rightly so, other industry sectors have started innovating in novel ways hitherto never seen. Experimentation at the technological front is already paying rich dividends.
The travel industry devastated by the spiraling effects of COVID-19 will see a revival mode in 2021, and expected to achieve the pre-pandemic crisis level by 2023 with more flights in action.
It is estimated that the travel industry and aviation sector will shrink by 25% and 50% respectively in 2020 to grow steadily by 2021, and hit the pre-crisis level by 2023. The aviation sector worldwide suffered over 20% during the month of May which further declined to 80% in June. Many experts expect world aviation to improve by 30% to 35% in July going by the recent numbers; however, there is a big concern of more than 10 major countries including the US being badly hit.
The US had pumped $50 billion into the global aviation industry, as a bail-out package, while England and Japan had offered about 20% of their GDP. All said and done, India has failed to rise up to its full potential with Air India, one of the major Indian air carriers, facing the heat. So, what is the road ahead? We will continue our discussion in the subsequent blog.
Travel will live on…From the founder’s desk of Emperor Traveline – Part 5
It has been quite an extended series of posts. But I rather enjoy writing these as I strongly believe the travel sector will revive, and, as believed by most travel experts and analysts, in a more explosive way only if the post COVID-19 security measures and protocol are in place. Technology, as we discussed in the previous posts, is the vital cog in the wheel. In the concluding part of the blog series, let me touch upon another important factor that of collaboration.
The travel world is undergoing a sea of changes at the moment and consequently, it has redefined travel space characterized by sustainability, agility and resilience. Collaboration holds the license to the future and rightly so.
The use of digital technology will see new heights than ever before. Next, the development of a cohesive policy and legal regime surrounding the use of digital technologies in place should strike a balance between the protection of civil rights and public health. Finally, the travel ecosystem should ensure the integration of different digital identity solutions. The role played by organizations including International Air Transport Association (IATA), the International Civil Aviation Organization (ICAO) and the World Health Organization (WHO) will be vital to bring aviation and health priorities, policies and guidelines together. Paper-based passports are still the primary form of identity for travelers. A contactless world would demand the deployment of standardized digital travel credentials and initiatives such as IATA’s ONE ID concept, which espouses biometrics for a seamless journey, must be adapted and accelerated to this novel context.
Ultimately, the pandemic has set off two trends that have been in the offing for some time. One is seamless travel, where the body and face is the passport. The idea of decentralized identity has been floating for a while which allows the individual possess and control identity attributes including the place and date of birth and physical characteristics, in addition to health info, details of travel history, and other data. Pooled together, these trends will ensure travel is efficient, enjoyable and safe.
Travel will live on….From the founder’s desk of Emperor Traveline – Part 4
I am really pumped up this week and all the more excited as the COVID-19 lockdown witnesses’ some form of relaxation in several parts of the country. However, wearing a proper mask, using hand sanitizers regularly and maintaining social distancing at home and office can keep the effects of COVID-19 at bay. There is something interesting coming up on the technology front; this week let us discuss digital traveller and how it can change or perhaps even enhance the travel experience.
Many organisations are well on their way to digital transformation. Businesses in the travel sector should push this harder so as to adapt to the new normal, change customer behaviour and rebuild the trust factor. Built-in digital identification solutions are the future of touchless travel. They also enable organizations to plot multiple data points to efficiently make an individual’s risk profile assessment. If anything, this can improve risk management in real time.
The Word Economics’ Forum Known Traveller Digital Identity initiative is one such initiative to unify a global ecosystem of individuals, authorities, governments, and the travel industry enabling safe and seamless journeys. All the verifiable claims of a traveller’s identity data can be accessed by the ecosystem partners to enhance passenger processing and lower risk. Travellers can customize their own profile, collect digital ‘attestation’ of their ID data, and decide what all is required to be shared.
In a COVID-19 backdrop, a traveller would be able to securely receive and store confidential, verifiable health credentials including immunizations or their health status in their digital identification wallets. This can be integrated with several other trusted, verifiable identification data from private or public entities.
If you think testing and health screening at airports is easy on a wider scale, give it another thought. Under schemes such as Known Traveller Digital Identity, travellers would show consent to sharing their health information and identity before the start of the journey, allowing border officials to carry out the needed risk assessments before the scheduled journey, whilst avoiding queuing and congestion at airports.
Travel will live on….From the founder’s desk of Emperor Traveline – Part 3
Let’s push the limits a bit, precisely what is required if you are part of the wide travel ecosystem to succeed out of the devastating effects of the COVID-19. We have been discussing the impact of technology on the revival of the travel sector in the previous two blogs and we will continue to deal with more technological changes viz. Digital health passports that will turn the tables on in this blog.
Digital health passports:
Health could be embedded in every travel process. A study by the International Air Transport Association (IATA) indicates that the use of masks, visible sanitizing and screening will help enhance passenger’s feeling of safety post-COVID-19.
To date, there is no agreement or standard on the acceptable level of risk for permitting individuals to travel or reopening borders. Until or otherwise any vaccine is developed, the focus will be on shifting to assessing the risk of individual travellers. With the consent of the passengers, airline and travel companies could make use of personal data including underlying health conditions, age and travel history to come up with an individual risk profile.
Efforts to develop heath standards and protocols utilizing digital technology for the travel and tourism industry are still in infancy. Erstwhile, airlines including Emirates have ensured that passengers need to undergo on-site COVID-19 testing. European airports have framed industry guidelines and regulations for passenger health screening.
While not novel a technology, the use of thermal cameras at airports is more prevalent post COVID-19 outbreak. There are many apps built for symptom-tracking and contact-tracing in several countries. Google and Apple are on the verge of finalizing contact-tracing software for developers to put together compatible apps.
New health-screening and tracking tools ensure the safety of passengers. All said and done privacy and data issues too have to be dealt with all the while. Any solution has to be fully transparent and secure if the travellers are to approve them for wider use. Sharing of data on a ‘need to know’ and ‘authorized to know’ basis, with prior consent conforming applicable guidelines and regulations should be in place.
